Refund Policy
Last Updated: November 20, 2025
100% Free Platform - No Refunds Applicable
Play Tribe Fun is a completely free fantasy cricket platform. Since there are no entry fees, deposits, or any form of payment required to use our services, refund requests do not apply to our platform.
No Payment Required
Play Tribe Fun operates on a 100% free model, which means:
- No Entry Fees: All contests are free to join
- No Deposits: You never need to add money to your account
- No Hidden Charges: There are no surprise costs or fees
- No Premium Features: All features are available to all users for free
- No In-App Purchases: Nothing to buy within the platform
Since no money changes hands, there is nothing to refund.
Account and Service Terms
Free Account Creation
Creating an account on Play Tribe Fun is completely free. There are no charges for:
- Account registration
- Account maintenance
- Profile customization
- Team creation
- Contest participation
Service Availability
While we strive to maintain continuous platform availability, we do not guarantee uninterrupted service. Since the platform is free, users are not entitled to compensation for:
- Temporary service interruptions
- Scheduled maintenance downtime
- Technical issues or bugs
- Contest cancellations due to match cancellations
Contest Cancellations
Match Cancellations
If a cricket match is cancelled, postponed, or abandoned, the following applies:
- All contests related to that match will be cancelled
- No points will be awarded for cancelled matches
- Since no money was involved, no refunds are applicable
- Users can create new teams for rescheduled matches
Technical Issues
In rare cases where technical issues prevent contest completion:
- We will make reasonable efforts to resolve the issue
- Affected contests may be cancelled or rescheduled
- Users will be notified of any changes
- No compensation or refunds are applicable as the service is free
Account Deletion
Users can request account deletion at any time by contacting our support team. Upon account deletion:
- Your personal data will be deleted in accordance with our Privacy Policy
- Your contest history and team data will be removed
- You will no longer have access to the platform
- Since no money was involved, no refunds are applicable
To request account deletion, please contact us at support@playtribe.fun
Future Changes to Platform Model
Play Tribe Fun is committed to remaining a free platform. However, if we ever introduce paid features or services in the future:
- We will clearly communicate any changes to our pricing model
- A separate refund policy will be established for paid services
- Users will be notified well in advance of any changes
- The core free features will remain available to all users
Any such changes will be reflected in an updated Refund Policy with clear terms and conditions.
Questions About This Policy
Since Play Tribe Fun is completely free, refund requests do not apply. However, if you have any questions or concerns about:
- Account issues or technical problems
- Contest cancellations or scoring disputes
- Platform features or functionality
- Any other aspect of our service
Please contact our support team, and we'll be happy to assist you.
Contact Us
If you have any questions or concerns about this Refund Policy or need assistance with any platform-related issues, please contact us:
- Email: support@playtribe.fun
- Phone: +91-8555516974
- Address: No 10/2 & 10/4, Richmond Rd, Bengaluru, Karnataka 560025, India
Our support team is available 24/7 to help you with any questions or issues you may have.